Customer Service Assistant Job at eTeam, United States

  • eTeam
  • United States

Job Description

Customer Service Assistant

We are seeking a Customer Service Assistant to support drivers across the US. In this role, you will answer calls, process transactions, and resolve roadside service issues with urgency and compassion. Successful team members may qualify to work from home.

  • Respond to customer inquiries with professionalism and empathy.
  • Process transactions and ensure timely resolution of service requests.
  • Strengthen client-customer relationships through effective communication.
  • Navigate systems efficiently to provide complete responses.
  • Deliver consistent, high-quality service in a fast-paced environment.

High school diploma or equivalent.

Proficiency with PC and Microsoft Office.

Prior customer service and call center experience required.

Flexibility with overtime, evenings, and weekends.

Strong listening skills, attention to detail, and compassion.

Must be authorized to work in the US without sponsorship.

Roadside assistance or transportation industry background.

Job Tags

Work at office, Remote work, Weekend work, Afternoon shift

Similar Jobs

CHEP

Pallet Repair Operator Job at CHEP

 ...places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people...  ...RESPONSIBILITIES Uses a pneumatic nail gun & reciprocating saw to repair pallets. In a repair department places pallet on repair... 

VNA Health Care

Pediatric Nurse Practitioner Job at VNA Health Care

 ...Job Description Job Description VNA Health Care is seeking a compassionate and dedicated Pediatric Nurse Practitioner (PNP) to provide comprehensive, patient-centered primary care to infants, children, and adolescents. As an integral member of our multidisciplinary... 

Lighthouse CH

Shape Young Minds, Change Lives - Levittown, NY Job at Lighthouse CH

 ...Lighthouse Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower these children and their families by implementing evidence-based... 

Cortica - Neurodevelopmental

Play-Based Therapist - (Paid Training) Job at Cortica - Neurodevelopmental

 ...Environment: Collaborate withand receive expert coaching from Lead BTs, ABA Assistant Supervisors, and ABA Supervisors who champion your...  ...Other Fields: Partner with BCBAsand experts in speech-language therapy, music therapy, occupational therapy,andphysical therapyas... 

Community Choice Financial Family of Brands

Assistant Store Manager Job at Community Choice Financial Family of Brands

 ...Your Opportunity Assistant Store Manager TitleMax Kingsland, Georgia As an Assistant Store Manager(ASM),youll...  ...communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18...